Your new client system
Once it is switched on, a new lead from your inquiry form gets an automatic text and email right away, unless sending hours are set. A new lead also gets a clear path to book your ZZ Walk Glow Med Spa Consultation, is reminded before they come in and is followed up if they do not book or do not show. Missed calls get a text back, leads who go cold get a win-back message, a quote marked as sent gets three follow-ups over a week and happy clients are asked for a review. Your team is told the moment anything needs a person.
Built, switched off
12 built, switched off. 11 are ready to switch on; 1 is held until what is named beside it is in place.
Ready to switch on: Instant reply to new leads · Text back to missed calls · Pipeline card for missed callers · Follow-up for missed callers · Follow-up for leads who have not booked · Replies handed to your team · Win-back for leads who go cold · Booking confirmation · Reminders before each visit · Reschedule for missed visits · Quote follow-up
| Held | Until |
|---|---|
| Review request | "Paste the Google review link so review requests point somewhere" is done |
What you told us, and what we built for it
| The problem you hired us for | What we built | How you will see it working |
|---|---|---|
| Calls you cannot pick up are lost (about $77,760 a year by your own numbers) | A text back to every call you miss | A text going out to every call you miss |
| Leads come in and nobody answers fast enough (about $16,200 a year by your own numbers) | An automatic text and email to a new lead from your inquiry form; Jerry Relth alerted at once | Automatic replies going out |
| Quotes go out and go cold (about $17,280 a year by your own numbers) | Follow-ups and a call task for a quote marked as sent | Follow-ups going out on quotes marked as sent |
| People book and then do not show (about $29,160 a year by your own numbers) | Booking confirmations, reminders before the visit, and a friendly reschedule when someone misses it | Reminders going out before every visit |
Taken from your Assessment, using the numbers you gave us.
What happens to a new lead
Leads who do not book get a month of helpful messages. Leads who go cold from now on get a win-back message. When a quote goes out and is marked as sent, it gets three follow-ups over a week, then a call task for your team. It stops when they reply. Anyone who replies is handed to a person straight away.
Your team
| Person | What they receive |
|---|---|
| Jerry Relth | All appointments (ZZ Walk Glow Med Spa Consultation, 30 minutes), an alert for a new lead from your inquiry form, and booking and follow-up calls |
Your sales stages
What you bought
| Built | Being set up next |
|---|---|
| Missed-call text-back · Instant lead reply · Quote follow-up · No-show recovery · Win-back for leads who go cold · Long-term nurture · Review requests · Text messaging, built and switched off · Sales pipeline | Weekly report, prepared by your agency |
Not part of this build: Rebooking and recall · Deposits and prepayment · Referral requests · Lead magnet pages
Before we switch it on, from you
- Send us your Google review link.
- Read the welcome text and email and tell us if anything should change.
Questions? Contact EliteDCs, LLC: jerry@elitedcs.com · 580-203-0778 · elitedcs.com. This page shows your account as of the date above.
Last checked November 6, 2026. Page ref 01354A